TERms and conditions

Access to and use of Bewakoof.com and the products and service available through the website are subject to the following terms, conditions and notices (“Terms of Service”). By browsing through these Terms of Service and using the services provided by our website (www.fivvosport.com), you agree to all Terms of Service along with the Privacy Policy on our website, which may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service.
We reserve the right to review and withdraw or amend the services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.

Introduction

The domain name www.fivvosport.com is a site operated by fivvosport Brands, a company incorporated under laws of India with our registered office at noida 63 India (“Company”).

fivvosport.com is an online retailer of apparel and lifestyle products offered at great values to the consumer. Membership allows customers to purchase a variety of products. Upon placing an order ,Fivvosport.Com  shall ship the product to you and be entitle to its payment for the service.

Additionally, we may provide you with information about other services, we consider similar to those that you are either already using, or have enquired about, or that may interest you or any combination thereof. Upon registering with us, we may contact you by electronic means (i.e. either e-mail or SMS or telephone or any combination thereof) to inform about these services.

Privacy

Our Privacy Policy incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date.

pricing

We ensure that all details of prices appearing on the website are accurate, however errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. The products available on the website are for retail sales, intended for end user consumption and is in no away available for resale.

Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item includes VAT, goods and service tax (or similar taxes) at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.

Payment

Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. For any further payment related queries, please check our FAQs on Payment Mode.

Delivery

You will be given various options for delivery of items during the order process. The options available to you will vary depending on where you are ordering from. An estimated delivery time is displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail and SMS. However, we will not be able to compensate for any mental agony caused due to delay in delivery.

Grievance Officer

In accordance with Consumer Protection (E-Commerce) Rules, 2023, the name and contact details of the Grievance Officer are provided below:

Head – Customer Experience
Fivvosport Pvt Ltd

Ground Floor, KH.NO 35,1/5 20/1/2,7,11, OLD VILL BEGUMPUR RAJEEV NAGAR EXTN, VILLAGE BEGAM PUR LANDMARK NR, northwest Delhi, Delhi, 110086

Contact: +91 9999919899

Email: colorcreation84@gmail.com